San Juan Province · Argentina
Red Tulum: modernizing an urban transport network in Argentina
Red Tulum is the urban transport network that Singular City — RÁFAGA's Argentine consortium partner — modernized to cut dead waiting time and eliminate the cost of the second fare. It reached over 90% positive adoption among users.
Measured results
- +90%
- positive adoption
- −36%
- dead waiting time
The challenge
An urban network penalized transfers with a second fare and had waiting times that punished exactly the users making combined trips.
The solution
- Route and frequency redesign to cut the system's unproductive time.
- A change in the fare scheme to eliminate the second-fare cost.
- Change management with users during the transition.
The result
- Over 90% positive adoption of the new scheme.
- 36% less dead waiting time.
- Elimination of the surcharge paid on trips with a transfer.
A similar challenge in your city or development? Start with the mobility pattern study or check out the rest of systems implemented.
Frequently asked questions about Red Tulum
What's RÁFAGA's relationship to Red Tulum?
Red Tulum was executed by Singular City, the Argentine company that forms the consortium alongside RÁFAGA Mobility and YouBike. The consortium's experience is shared among all three partners.
Does this experience apply to a Mexican city?
Yes, on the network-redesign and fare-scheme side, which are common problems in mid-sized Mexican cities with concession-run transit.
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