Service 03
Turnkey implementation of the system's infrastructure
RÁFAGA deploys every physical and digital component a micro-mobility system needs to launch: management software, vehicles, docking hardware, electrical systems, stations, service centers and logistics vehicles. Delivered installed, tested and in operation.
The seven components of the ecosystem
Each component is sized using the results of the mobility pattern study, not a standard catalog.
Software
Fleet management platform, user app and operations dashboard.
Vehicles
Bicycles, e-bikes and scooters selected according to the usage profile.
Docking hardware
Docking and locking systems that define whether the network is station-based, dockless or hybrid.
Electrical system
Power, charging and protection for every station.
Stations
Design, manufacturing and installation of the trip origin and destination points.
Service centers
Space, tooling and process for fleet maintenance.
Logistics vehicles
Rebalancing and field-support units.
One point of responsibility, not seven vendors
The usual way of buying these systems — hardware from one vendor, software from another, civil works from a third — shifts the integration work onto the client and the risk that no one takes ownership when something doesn't fit.
RÁFAGA delivers the complete ecosystem under a single contract. Global technology partners contribute components proven at scale; integration, installation and commissioning are executed and owned by RÁFAGA.
Frequently asked questions
Can a system be implemented without fixed stations?
Yes. The docking method defines the model: station-based, dockless or hybrid. The choice is made with the demand study and local regulation, since in several Mexican cities the dockless model has restrictions.
What happens with maintenance after installation?
The service center and logistics vehicles are part of the delivery precisely for that. The maintenance scheme can stay with your team, trained by us, or remain with RÁFAGA as ongoing support.
How long does it take to launch a complete network?
The timeline depends on the number of stations, the electrical work required and vehicle import lead times. It's defined in the project schedule after technical consulting.
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